Benefits:

Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Competitive salary

As a Clinic Manager at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager is responsible for supporting the Clinic Director (CD) in the oversight of performance and operations of the clinic. This role supports the Clinic Director and clinic staff, assists with staffing needs, provides resource support, and performs administrative oversight.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We Offer

Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Additional benefits and perks
CEU funding

Tasks & Responsibilities

Supervision and Consultation

Participate in the weekly Clinic Director meeting for all personnel, facilitating this meeting as needed and instructed by CD
Participate in the weekly Clinic Manager meeting
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation, as needed

Administrative

Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
Report to the office at least 4 business days per week (provide on-site clinician/office-related support)
Flexible scheduling available, however, must align primarily with clinicians
Support clinic staff development to ensure accurate use of Valant
Partner with CD to support administrative changes as needed
Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding

Clinic Oversight

Assist CD with monitoring and managing clinic office schedules
Assist CD with clinical quality assurance, as needed (monitoring weekly, identified clinic performance areas and assist CD with identifying opportunities to improve clinic functioning and quality of client care)
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Maintain agreed upon clinical client caseload (15-20 clients per weekly minimum)
Additional duties as assigned

Required Skills/Abilities

Master’s Degree or higher education in a mental health, social work, and/or related discipline
Independently licensed with one of the following credentials approved by NJ-related board (LPC, LCSW, LMFT)
Approved supervisor in NJ preferred
Strong leadership, problem-solving, and executive skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

Compensation: $75,000.00 - $85,000.00 per year

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”

Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we’re just people helping people. Wanna join the herd?

(if you already have a resume on Indeed)